EP. #12

#12- Who You Gonna Call?

This week on the Liquid Trucking Podcast, we’re asking who you gonna call? Calling the appropriate contacts at the appropriate time can prevent a lot of extra work, so we’ll hear from Onboarding and Orientation Specialist Beau Hanke and Safety Manager Dave Blotzer on who to call when.


Alex Jr. Professional Driver
Alex Shevchuk Professional Driver
Beau Hanke Onboarding and Orientation Specialist
Dave Blotzer Safety Director


This week on the Liquid Trucking Podcast, we’re asking who you gonna call? Calling the appropriate contacts at the appropriate time can prevent a lot of extra work, so we’ll hear from Onboarding and Orientation Specialist Beau Hanke and Safety Manager Dave Blotzer on who to call when. After that, driver Alex Shevchuk and his son Alex Jr. join us to tell some great stories about the things working at Liquid has made possible.


What’s good Liquid Trucking and welcome into the Liquid Trucking podcast episode 12.

We are off and rolling.

Uh Thank you all so much for being a part of this thing.

Clicking that subscribe button helps out the podcast greatly.

So if you uh if you wanna do that for us,

we’d really appreciate it.

And also this is kind of cool.

I’m headed over to uh Liquid trucking.com right now.

And if you click that main link,

you just Google Liquids Trucking and go over to the home page of Liquid trucking.com.

Look whose face is right up there on the very front.

It says check out our brand new podcast.

You can click the learn more button and it will take you to the podcast landing page where you can see this week’s episode,

you can check out where to find all of the different episodes on the various uh podcast apps.

And then you can check out the trailer,

you can read a little bit about me,

you can contact me directly,

uh or you can check out some of the older episodes there as well.

So if you’re hanging out on a 34 you’re looking for something to do.

Maybe you haven’t checked out all the episodes yet.

Head on over to Liquid trucking.com and,

uh get in touch with the podcast.

See everything that we have to offer.

Uh This is really cool.

I mean,



the people that put this together did a phenomenal job.

It looks so good.

Uh Minus the fact that it’s my face everywhere.

I’m still having a little bit of trouble getting used to that.

But again,

head on over to Liquid trucking.com.

Click the learn More button,


where you see the podcast advertisement up top and that’ll get you in touch with me all the episodes,

all the places to find them and everything else we have to offer.

So that’s enough of the homework for today.

What are we getting into on this episode?


it’s kind of an interesting episode to be honest with you because we are getting down to brass tacks a little bit.

There’s a few things that we want to talk about today,


that are definitely good for everyone involved.



you know,


it’s one of those topics.

The episode is called,

who you gonna call?

It’s pretty self-explanatory.

Who do you call when something goes wrong?



are you calling the right contact?

We’re gonna talk to Bo Hanky and Dave Blotzer a little bit later on about who to call when.



we’re not really gonna get into specifics necessarily,

but we will go over some scenarios and,

and who you need to call and what happens if you can’t get a hold of the person that you need to get a hold of those types of things.

Good information in there.

And then we’re going to have a really special conversation with liquid dry Alex Shevchuk later.

Why is it so special?


he’s the first driver that I’ve had bring on a family member and he’s coming on with Alex Junior,

his 14 year old son who just got done with football season and is looking around the corner to track and field season starting up soon.

It’s a really cool conversation and I hope you’ll stick around and listen to the entire podcast for it.


Alex and his family,

they are from Ukraine.

Uh Well,

Alex is from Ukraine.

I shouldn’t say that I do believe his family uh started here,

but Alex has a great story about not being able to see his brother for years.

And when I say years that’s underselling it.

I don’t want to give it all away.

Just know that we’ve got some great stories coming up from that interview coming up.

And I’ll also cover a little bit of industry news.

I hesitate to call this breaking news because I am referencing a report that came out from the American Transport Research Institute or a tr I uh they came out back in November of 2023.

So it’s not super old news.


but it is important because it talks about predatory towing practices.

We’ll get into that coming up in this episode as well.

Thanks for being here today.

Hope you’re staying safe out there on the road.

We got a lot for you.

So let’s get locked in and get to it.

Welcome to the Gold standard of podcast for the Gold standard of Drivers.

This is the Liquid Trucking podcast with your host Marcus Bridges.

You know,

I’ve heard that three is a crowd.

Uh But in my life,

I like to think that three is a party and that’s why I keep trying to bring on more than one person at a time when we’re doing the Liquid Trucking Podcast.

And today joining me is orientation and onboarding specialist,

Bo Hanky Bo,

thanks for being here.

Thank you to be here.

And I’ve also got uh safety director Dave Blotzer on the line.


We appreciate the time.

No problem Marcus.

I enjoy it.


today we’re talking a little bit about uh calling the right people at the right time.

I titled the episode.

Who you gonna call kind of a Ghostbusters call back there.



when I was at the terminal a while back,

I heard from multiple people that sometimes when stuff goes wrong out on the road,

the drivers don’t always get in touch with the right person,

uh or they call the wrong person at the wrong time and I figured,

why not?

Just have a little bit of a conversation about this.

Let’s start with you,

Dave first off from a safety perspective.

Why is it important to make sure that you’re getting in touch with the right person if something goes wrong out there on the road?


in a specific instance of an accident,

it’s very,

very important.

You know,

we want,

we want our drivers to call the police first and then get a hold of somebody at the office,

either uh in the dispatch office or the safety office.

So a lot of things can happen real quick when it comes to an accident.


uh having a driver get in touch with the right person as soon as possible is paramount to,

to following up on these accidents.

And calling the authorities is always a number one when it comes to an accident.

I assume that there’s no,

uh there’s no negotiation on that fact.

That’s our company policy.


you know,


bad or in between uh having a police report on one of these accidents can uh the uh attorney if it gets to a,

a situation where the uh accident goes to court,

you know,

that police report is,

you know,

pretty solid evidence for one side or the other.

So it adds some legitimacy to,

to a potential case.

So we,

we require it from our drivers.

Got you.


I kind of want to take this to a little bit of a different spot,

but I’m gonna stay with you,

Dave here because,


let’s talk about maybe inclement weather.


do the drivers need to call anybody in particular besides just their dispatcher,


if they’re gonna shut it down because they don’t feel safe out there on the road.

Is that,

is that something that might,


you know,

get involved with safety or are you pretty much staying out of that?

Letting the drivers and the dispatchers take care of that type of situation?




they’ll generally deal with their dispatcher on that because the dispatcher,

you know,

needs to let the customer know there’s that there’s gonna be a delay in the delivery.


if the driver is,


stopped because he’s stuck on the side of the road,


that’s a different animal altogether.



we’ll probably want to get safety involved,


but generally a deal like that,



it’ll go through the dispatcher and,

you know,

even if they are stuck on the side of the road,

if they call their dispatcher,


they can get a toll,

a toll lined up for him,


pretty quick.



you know,

safety is always,

always there for,


you know,

for a second call or as a backup of if it’s something that dispatcher can’t handle or need some help with.


All right,

good stuff there.

Now be,

I wanna go to you obviously dealing a lot with new drivers,

orientation and onboarding.

What type of advice do you have for your,

your new guys coming on when you’re training them about calling the appropriate contacts and,

and at the appropriate times.


first of all,

before you guys leave,

they get all the contact numbers,

they meet their dispatchers,

they get their cellphone number,

their desk phone number,

you know,

making sure that we get the truck shop,

the trailer shop,

you know,

all of the numbers that these guys are gonna need and making sure,


is this a truck issue?

Is this the trailer issue you can do on a wild goose chase pretty easily when you are calling with very little information.

So the idea here is to gather all the information and then pick up the phone.

Is that what you’re telling me?



Know what you’re calling about,

know the,

the correct party.

You want a lot of people,

including me.


when I was,

when I was over the road,

orientation was a lot different.

I’m not gonna say it was,


it was less,

it was just a lot different and you didn’t get as much information.

I remember carrying my PT A out in my hands and throw it in a truck and let’s go,

let’s do this.

So now you get a nice duffel bag and all the things that go along with that.



you know,

contact lists were as readily available then and,


as they are now and,


I would always call the recruiting line and guess who would pick up?

It would be Dave almost every time he would take me to the right place.

So that’s actually happened to me from time to time.

I think I’ve called through and gotten Dave and he’s had to route me.

So that,


I’m just a member of the team now.



I’m oriented.

Dave used to it.


for sure.


in fact,

I think I,

when I called him today,

he wasn’t even expecting it.

So I like to call and surprise Dave from time to time,

but really,

it’s not the best,

not the best for efficiency.

I’m glad you woke me up for my afternoon nap.


that really was a good deal any time,


And if you want,

we can set these about 15 minutes later.

I can let you really extend that nap because,

you know,

a Thursday afternoon nap hits a little different than,


let’s say Tuesday morning.


I agree.



do you guys have any stories uh from your time at Liquid or your time in the past,

uh any place else that you might have worked where just the,

I mean,

not just the wrong contact but like a comically wrong contact was,

uh was called when something was going down out on the road.



and it caused there to be a little bit of a fumble with what was going on because the right person didn’t take the call,

but we’ll start with you.

Do you have any examples of things like that happening?

Um No,

I can just tell you this and this will probably start a little bit of drama but whatever.

Uh So,

you know,

when you’re out there and they’re doing a paperwork issue or something,

an issue that’s gonna cause you a delay at a customer and your objective as a driver is to get in and get out and get back on the road,

get that load off and,

and move on to the next.


So sometimes when things go wrong,

you just start calling everyone if the first person doesn’t answer.

So I’m not gonna blame the drivers.

Are they ever,


if you can’t get a hold of someone,

get a hold or,

or like the 1st,

1st person you call,

get a hold of somebody,

try to get a hold of somebody and they can route you to the right direction.


that’s what I’m gonna say,


for this.

So it,

it sounded like maybe you were gonna head someplace different but that whole drama thing that you might start kind of kept you from,

from getting too far into that.

Is that what I heard there?




I mean,

I don’t want anyone to think that,


I can’t get a hold of my dispatcher all the time.

You know what I mean?

So I don’t want to start that,

but they,

you can’t get a hold of your dispatcher.

Try another dispatcher,

try the main line,

try safety,


try to get a hold of somebody,

try to prioritize those a little bit.

Like if you can’t get a hold of your dispatcher calling the wash bay isn’t necessarily the second call you should make.


let’s get those guys down a ways,

you know,

make it make sense.




I mean,


it’s one of those things where look,


and I understand not wanting to start drama in the workplace.

I would,

you know,

that was all kind of tongue in cheek there.


but you,

you want the drivers to feel like they,

they are connected when they’re out there on the road.

I know that that’s a big priority.

And so,

you know,

calling somebody and not getting a hold of them can make a driver feel stranded for second.

But I think what you were about to say there too is these guys are answering the phone,

how many times a day?

I mean,

50 100 times a day there,

there might take a phone call.

So it,

it might happen where you’re just not able to get the right guy right away.




but you’re doing,

like I said,

you’re trying to get in and get out of there and sometimes you need that number or that thing,

you need faster than someone’s willing to answer the phone for you.


you know,


it can be panic stricken sometimes,

especially when you’re a new driver and they ask you a question that’s completely off the wall and you don’t know how to answer it.

So calling the right people can be,


can be huge in that scenario for sure.



I wanna ask you the same thing that,


I just asked,


is that,

do you have any stories where something went wrong because the wrong contact was,


was called anything like that?



I can’t think of a single incident in particular but there,

you know,

we’re always getting calls,


like both said when a driver can’t get a hold of his dispatcher.


and then we naturally,

you know,

they do get a hold of somebody here.


we’ll send an email to the dispatcher and make sure that they,

they know who needs to talk to them and that kind of thing.

It gets a little rough at three.

You know,

if somebody’s running at three o’clock in the morning and they call in to their dispatcher and,

you know,

they could be sleeping like a long and didn’t hear it.

Uh So sometimes those phone issues are pretty tough when it’s after hours from time to time.

So I don’t hear a lot of that.



you know,

Bo and I,

and the rest of us in our department.

We’re more than happy to take a call from a,

from a driver if he cannot get hold of his dispatcher.

It’s like you were saying earlier,

they are on the phone.



all day long.

So sometimes it is pretty tough to get a hold of your specific dispatcher.


but I’ve taken calls over the years.


mechanical issues in the middle of the night,


out the service issues that,

you know,

they’ll call and say,

I don’t have enough time to get somewhere,

which we,

I want that call.


you know,

the mechanical stuff,

you know,

as far as the safety department goes,

that’s not something we can really help them out with.


you know,

anything that was really crazy specifically,


I really can’t come up with something right off the top of my head.

I was told one when I was there,


that just kind of made me giggle a little bit and I,

I feel bad,


because the person that told me this story and I’ll leave their name out just so we don’t start any drama here.

But the person that told me the story was clearly,


not happy about it.

And they said,

you know,

I had a driver out,

his TV,

stopped working and he called the truck shop at like three in the morning and it was,

it was so misplaced like the call.

He said,



eventually you’re,

I’m the guy that you’re gonna call,

but I can’t do anything for you at three in the morning.

And furthermore,

I don’t want to do anything at three in the morning,


for something as inconsequential as a TV.

That’s not working.


he would not have responded the same if this was a broken down truck,

but this was broken down entertainment.



you know,


he said that wasn’t necessarily the wrong contact as much.

It was as it was the wrong time.


wait until,

you know,

I’m up and I’m at work and then I’ll be happy to help you.



you know,

it was something that just was,


I think as people look back at it,

they find it funny but those ones when they happen in the moment are sometimes the ones that make you wanna chew on the inside of your cheek.

If you know what I mean?

Sounds like a serious issue to me.

If you don’t have TV,

at three in the morning,

you’re making a call.

B is that what you’re saying?



I can’t sleep.

I can’t stay up that late.

So they wouldn’t,

nobody would be getting a call for me at three in the morning.


If I call you at three in the morning,

I’ve been out doing some things I probably shouldn’t have been doing.


I try to live by the adage that nothing good happens after two am.

Um But I found myself out there trying to research that on my own too many times at this point.

Fellas we’ve all been there.



I do wanna know,


you know,

I haven’t talked to you guys in a little bit here.

Uh Have you dug out of the snow that was hitting you guys?

I mean,


the entire United States just got blasted over the last couple of weeks with some terrible weather.

I know that there was some snow out there in the Midwest.

How is it shaping up out in Plattsmouth,


Right now,

you guys are cold out there.

You got snow,

you got ice.

Um It’s actually been a little bit above freezing all week,

so it’s,

it’s melting.

Um So it’s getting a lot better but it is,

uh at night it’s,

you know,

it’s getting a little below freezing so the streets can be a little slick first thing in the morning.

But other than other than that,

it’s supposed to be in the fifties next week.

So we’re all kind of looking forward to that and the sun’s supposed to pop out.

So we’re expecting to run hard next week and everybody do real well.

So we’re looking forward to next week anyway.


I’m glad to hear it.

Uh I had a kid ice skating around my neighborhood last week,

gentlemen and it was,


it was not right.

I didn’t feel ok about it.

I thought about going out there and talking to him,

but I couldn’t walk down my driveway because it was just an ice rink.

So we finally thought out over here on the west coast,

but I don’t know how you guys deal with it,


I mean,

I grew up in the mountains and when you’re in a place in the mountains where people drive with those types of conditions all the time,

it’s not that big of a deal.

I’ll tell you,


if there’s enough snow to make a footprint down here in the valley,

people are losing their minds and it drives me nuts.


but I didn’t really see,

seem like that when I was out in Nebraska,

it seems like one of those places where,

you know,

everybody’s got four wheel drive or they’ve got studs on,

they’re used to it.

So I’m glad to hear that you guys are at least dug out from the snow and that,


those frigid temperatures are warming up for you and the drivers a little bit.


it doesn’t seem easy to me to work with liquid products in that type of cold.


don’t your liquids freeze from time to time?

It’s always something I’ve wondered and I’ve never had the right person on to ask.


talk to me about that.


do you have problems with some certain stuff freezing when it gets that cold?


Uh C for instance,

C freezes at 656 °F.



we’ve also got 100% freezes at like,

93 degrees.





a lot of,

a lot of products tallow,

you know,

pads fat,

just liquefied fat.

There’s a section,

you know,

down at the bottom right by the,


internal valve that is uninsulated and it’ll freeze right there.

You know,

there’s a whole bunch of little tricks you can do and,



you know,

experience helps with this.

That’s why I’ve always said I,

I like guys when they start in January because if you start in January is a Yeah,

you really get those first six or seven months to cut your teeth in the real crazy weather and then all of a sudden you’re just uh kicking your feet up and enjoying life.

Once the sun comes out again,

you ever dip a jar into the tallow tank?

I mean,

I love that shit to fry my steaks in and things like that.


I mean,

if they,

you know,


There you go.


it’s that in the molasses that I hear is like,

I feel,

you know,

I like to spend some time in the kitchen.

I feel like the little jar molasses Jar Tao.

If you guys get an extra one,


If something comes back with some overfill,

hook a hook a podcaster up,



you know,

someone listening in is probably gonna have you a couple jar good That’s great.

I had a,

I had a driver tell me a story on,


on a different podcast once where he got sent home with an entire palate of pizza rolls.

Like if you get,

if you get a pallet of pizza rolls,

you better be giving them away to your friends.

That’s all I’m saying.




I don’t think you want to be eating all of those as one person,

but it’s not a good idea.

Try me,


you’re not my safety director.

They’re just not my favorite though.

So it was not a load of regular M and MS.

That might be another story.


Got you not peanut butter.

Uh Oh,

it sounds like somebody’s having too much fun and now now somebody’s busting in wanting to see what’s going on is that it has been well,

Cole uh I appreciate you keeping an eye on him,

my friend.

Uh You know,

we’re up against the clock here,


I know you got a lot to do today on boarding,

an orientation specialist,

Bo Hankey,

uh and safety director,

Dave Blotzer.

You guys have been great today.

Also a cameo from Cole Brown.

Appreciate you.

Thank you both for the time and uh we’ll get you back on here very soon.

All right.

All right.

Thanks Mar.

Great Marcus.


All right.

It’s time to get to a little bit of news here.

I really love that button.

I know I’ve said that probably 1000 times already.


but that’s one of my favorite buttons.

I want to hear it again.

It just makes everything newsworthy sound so official.


today we’re gonna talk a little bit about predatory towing practices.


because the A tr I released a report on predatory towing back in November of 2023.

So this has been out for a couple of months now.


but I think it’s important because this is a lot more rampant in the industry than what you might think it is.

Uh according to the A T I predatory towing is generally any incident in which a towing and recovery company egregiously overcharges illegally seizes assets,

damages assets by use of improper equipment or illegitimately withholds release of a truck trailer and or cargo overcharges can occur in two primary ways through either excessive costs,

whether they’re hourly per mile or per round or charges for unnecessary additional equipment.

If there’s insurance that covers the towing and recovery services,

insurers typically pay a large portion of these excessive costs or the cost for fighting these excessive costs,

which in turn is passed on to the motor carriers in the form of higher premiums.

When insurance covers towing and recovery charges,

excessive invoices often exceed the applicable limits leaving motor carriers and or drivers responsible for the difference.

It goes on to say that predatory towing has received renewed attention after a series of incidents garnered media coverage and these are great.

In 2020 a motor carrier received a $202,000 invoice in Virginia for recovering and towing a truck involved in a single vehicle accident.

That’s crazy.

In Chicago,

unsolicited and illegal tow have been on the rise for the past five years.

Not all predatory incidents have high costs or illegal activity in 2023 a $6000 bill for a 16 mile tow went viral as an instance of an excessive rate for minor service.


when motor carriers or insurers can test a potentially predatory incident,

towing and recovery companies hold equipment and cargo until payment is finalized.

This means that even resolved predatory tos generate negative impacts to supply chains and especially to small fleets or owner operators.

I mean,

think about that you get a $200,000 bill for a tow when you rubbed up against the guard rail because of high winds.

You’re an owner operator all of a sudden you’re thinking,



I don’t think so.

I’m not paying this.

You go hire your loan.

You get your insurance company involved.

Everybody starts fighting this bill and hold up your cargo and your truck is stuck at the towing and recovery services lot behind the lock and key because they ain’t letting that thing go until they get some money in their pocket.

You see how this can add up to something that can get real predatory real fast.

It’s crazy.

You guys,

as I start to scroll down through this article,

you get a lot of really good numbers.

Um And you can get this obviously just Google American Transportation Research Institute or a tr I uh and it will take you,

this is right on the front page there.

You can download the PDF and take this with you.

This is a 54 page document and there’s a ton of good information in it if you’re out on the road and you’re trying to stay away from these predatory towing tactics.


because guys,

this is the,

this is the crazy part,

30% of towing interactions according to this study are predatory.

All right.

And I know that this is a little bit of a,

of a generous read of that number,

but that’s one third,

that’s one in three,

give or take a few percentage points that end up involved in this.

And that’s way too many.

There’s a lot of legislation being pursued by a lot of different states that hopefully will do something to close some of these loopholes.

But I think the best thing that we can do is really educate the driver,

the one that’s gonna be out there dealing with this type of stuff just in case it’s something you haven’t seen or heard of before.


when we talk about the types of predatory practices that have been identified by the A tr I,

they’ve broken them down into eight segments and I also have with each segment here,

how often in the identified predatory towing instances that the A tr I has found,

how often each one of these comes up as the culprit.

Uh the very first one,

the one it,

well here,

let me read you a little description.

As previously noted predatory towing can take multiple forms.

Surveyed motor carriers were asked to identify which of eight primary types of predatory towing they had experienced and to rank them based on their impact on operations.

Number one on the list,

excessive hourly or per round rates,

excessive rates for equipment and labor were ranked as the most encountered and negatively impactful form of predatory towing rates are either set on an hourly or per round basis with hourly rates.

It’s the much more common practice appropriate and reasonable rates depend on a variety of factors for equipment.

These may include asset type tonnage,


age or condition,

location and frequency of use for labor rates.

Factors may include experience,

additional certification or training and location.

The second most seen type of predatory towing is unwarranted,

additional equipment or labor charges.

Uh charges for unwarranted equipment or labor occur in several ways.

This may be over deployment.

This can occur when too many unused or heavier than necessary assets are sent to the crash site.

Uh Number three excessive daily storage rate.

This one’s really self-explanatory.

It’s just when they’re gonna lock up your cargo and your truck and then they’re gonna ping you for $1,502,000 a day just for the parking spot.


I know we bitch about parking sometimes on this podcast and how expensive those,

you know,

$30 a night parking spots can be.

But you know how’s 1500 or so?



it looks like the invoices analyzed in this research had a median storage rate of 100 and $20 per day.

So that’s something to keep in mind.

If you’re seeing something 500 $1000 a day,

you gotta do something.

You gotta call somebody because you’re getting uh you,

you’re involved in a predatory towing practice there.

Uh Number four vehicle release delays or access issues.

Um This happens when there’s a delay in payment.

If there’s a delay in payment,

they’re not unlocking that gate for you to get your truck and your trailer out.

Uh Number five on the list is cargo release delays.

Motor carriers argue that towing and recovery companies should release their shipper’s cargo immediately.

Even while contesting an invoice.

When truck tractors and trailers are held,

many towing and recovery companies agree on this point.

Some towing and recovery companies however,

hold cargo as a bargaining tool when invoices are contested.


I’m just offering my opinion here,

but to me that in an in and of itself is predatory,


the carrier doesn’t own that cargo.

The shipper and the receiver own that cargo.

The carrier is,

is just a middleman to get that cargo from point A to point B,

you don’t get to hold that cargo hostage.

What is this?

The mafia?

What’s next?


I’m not gonna pay.

You’re gonna come out here and bust my kneecaps with a,

a tire iron.

I’m sorry.

But this is,

this type of stuff tends to make me really upset because I,

I feel like with insurance companies and carriers and drivers,

it’s like you’re trying to take advantage of every single rung of the ladder.

And when you take advantage of the big rungs on top of the ladder that always trickles down to the lower rungs and will affect drivers,

owner operators,

small fleets,

big fleets,

mid-sized fleets,

everybody gets affected because if the insurance company gets affected,

like we said earlier,

get what premiums are getting jacked up.

Number six on the list of the most predator or most seen predatory tactics,

uh vehicle seizure without cause.

Over half of motor carrier respondents attested to incidents in which a truck tractor was seized without proper cause,

improper seizure or seizure without cause may occur when a tow operator arrives at the scene of a crash or mechanical breakdown,

unsolicited without being called by either law enforcement or the motor carrier.

It’s like those idiots that drive around in tow trucks and they just go to parking lot to parking lot to parking lot hoping they’re gonna find somebody illegally parked.

So they can yank them out of there and charge them a couple 100 bucks a day to keep their car behind a barbed wire fence.

It’s kind of garbage.

I understand everybody needs to make a buck and I understand that this is mostly an honest business.


save for the 30% of you out there that might be towing and recovering companies listening to this that are not being savory with your practices.

Uh Number seven on the list of eight tow operators misreporting non consensual toeses as consensual.

That uh sounds like a real no means no situation.

And I would hope uh that it’s not.

If it’s non consensual,

just don’t do it.

And that goes for all walks of life,


We need to get a,

a sticker made to put on maybe every tow truck drivers dash that says no means no.

All right.

And uh finally,

number eight damage due to use of improper towing equipment depending on the nature of a crash.

A recovery may not be possible without causing some additional unavoidable damage.


the use of improper towing equipment or recovery techniques can cause unnecessary damage to uh trucks or trailers.

This may be the result of inadequate training,

temporary unavailability of the required assets or a towing and recovery company that joined a rotation list without possessing the necessary equipment.

So there you have it.

That’s the top eight situation scenarios if you will,

that carriers have reported and again,

I think it’s important because one in three tow are going to be subject to some sort of predatory towing tactic.

So now that,

you know,

a few of these,

now that you know what to look out for,


hopefully you can stay the hell out of the way of these predatory towing companies.

I I it’s,

it’s also upsetting because it feels like these companies are making their best money when a driver is in his worst possible place,

whether it’s an accident,

whether it’s a breakdown,

whether it’s,

it’s inclement,

whether look,

you don’t want to be stopped.



you get paid by the hour at liquid.

That’s great.

But the point is still to get the liquid from point A to point B safely and,


when that doesn’t happen and then you pile on top of it.

A bunch of these people that are out there just trying to literally siphon money out of your wallet and your boss’s wallet and the insurance company’s wallet.

I’ll tell you,


it makes me want to tear my beard hairs out and those are way more than the ones on top of my head.

I don’t even really have any of those left.

So that,

that’s a conversation for a different time.

I’m going bald for a multitude of reasons,

but predatory towing tactics are one of them.

I hope that this segment helps,


open the eyes a little bit to those of you that aren’t already looking out for this stuff and for those of you that are stay frosty.

My friends,

let’s get to the next interview.

Joining me.

Now on the Liquid Trucking Podcast,

I have a couple of very special guests that stopped by to share their story with me today.

I’m very excited about it.

First off is Liquid Driver,

Alex Shevchuk.


How are you doing out there today?

Uh Not bad except a little bit of rainy,



I come down to Chicago overall.

A little bit better weather here.



that’s good.

Uh It’s,

it’s ugly out there all over the place.

So I’m just glad you’re not buried in snow right now.

My friend,

uh and,

and Alex,

I’m gonna have you introduce the person that’s joining us on the call today,

if you don’t mind.


I’m actually uh 11 years uh worth of trucking.

I started a long time ago.

I went through uh refa operation,

went through a flatbed operation.

I haul al uh also oversized and I end up to be open up my own uh little company still have um A and N Trucking Express uh worth over two years and I have to shut it down because inflation and fuel prices and for liquid trucking,

we turn it in.

I turned it in actually two years already.

That’s amazing.


very glad to have you here on the podcast today with us and joining us is uh the reason I say this is a very special conversation is because we’ve never had somebody bring on,


one of their family members before on this podcast.

And joining us today is Alex Shevchuk.



How are you doing today?

Thanks for being here.

I’m good.

I’m good.

Have you ever done a podcast before?





And what about you,


Is this your first podcast as well?


this is the first time ever.


Very cool.


I can’t tell you how excited I am that you guys decided to uh to do your first podcast ever here with me on the Liquid Trucking Podcast.

Uh Alex,

you and I have had a chance to uh talk in person a couple of times.

Uh I was really excited that you were willing to come on here and chat with me because you have a very cool story and uh I’m gonna save us all a little bit of time here and just play a clip that you sent me from a news article that actually featured you and your family.


here’s the clip.

This hug has been years in the making in a town called Vinita.

It’s in the middle of the Ukraine.

We grew up in a little village together since leaving that little town,


Alex Shevchuk has been here in Lincoln and now his brother,

Vassal and his family is here to stay.

We haven’t met their kids.

The oldest one.

She was about two.

When we last saw her,

the reunion was all made possible.

Thanks to Catholic Social Services of Southern Nebraska,

they helped two families get from Ukraine to Lincoln.


parts of Ukraine are currently war torn areas.

They have to prove that they have valuable reason to flee their country of origin to seek protection in the United States.

Catholic Social Services says this process takes years and is full of a lot of screenings and the families were actually supposed to get here last year.

But then the pandemic started the days to come will be full of English lessons and getting them all jobs.

Maher says getting them here right before the holidays is the best feeling to see a family reunion take place is so reassuring to us and it’s a real highlight and honor to witness.

It’s awesome.

It’s I cannot express my feelings.

What an amazing clip featured on the uh local news there in Lincoln,



How did you feel when they were there shooting that man?

I’m looking at a picture of you right now.

You’ve got the biggest smile on your face I think I’ve ever seen on a driver.

Talk to me about that moment at the airport when you saw your family for the first time in what was a very long time.

It was actually amazing.

19 years didn’t see my brother and a big role play a liquid trucking again.

They took me in,


when I um,

request that time off,

it was precise uh decision on dispatch side.

They got me on time and Lincoln jump off in my vehicle from Denver,

Colorado and got on time to meet my brother at the airport.

I didn’t know they were gonna shoot,

uh live uh TV,


She asked me actually if,


she can ask me a couple of questions,

that’s about it.

And then here you go,

she roll in on the full mode uh news.

So I wasn’t expected.


it’s great that they were there to capture that moment for you because now it can live forever in that,

in that little clip there.


What was it like coming to America?


I was born here actually.


you were born here?

I’m sorry.

I thought you were one of the ones that came over.

So that was your,

that was your relatives that came over in that clip then?


that was,

that was awesome.


So what was it like seeing your uncle for the first time?


Had you met your uncle before?

Uh that?



I actually only saw them once on video call but that’s it.

I have never saw them.


Not even my family.


And so what did it feel like to get to meet him in person and meet your cousins for the first time?

It was exciting.

It is like you haven’t seen him for a long time and you get to see them once,

like in person,

not just on a video call.

It was an awesome moment.

That’s very cool.



your dad tells me that you’re a football player,


how did football season go for you this year?

It was actually pretty fun.

I played for,


I played for Park in,


high school.

I was a freshman.

It was,


we went to state well,

playoffs but,


ended up losing at the semifinals.

That still sounds like a successful game,


That’s awesome.


What position do you play?

I played running back,

full back and then in defense,

I played um,

middle backer.

You know,

I was gonna ask if you were a middle backer because your dad’s got that middle backer build,


You look to me like you could,

you could get in there and stuff,

a run,

man if you needed to.

Did you ever play any football,



when you were a kid?

I actually,

then we end up to be,




That’s about it.

Never experienced a big American football.

So it was,


really exciting.

My son joined in a little bit and,

and see how he plays is really awesome.

Have you become a fan of the sport?


watching junior play,


not too much cause I’m basically over the road and get back home.

Uh Saturday night.

Uh I probably moments for me was watching clips that they send me.


mom is actually with them and there’s a lot of sisters and brothers to join.

They were super excited.

It was awesome.


it’s very cool.

I see.

You’ve got a big family.

How many kids do you have?



we have together,


with my wife,



uh seven kids and,


we’ve been enjoying every single one of them.

They grow up already.


I it’s been awesome.

Very cool.


uh that’s,

that’s awesome.

Uh Junior,

it’s gotta feel pretty awesome to have a,

a like a spirit line.

That’s that long for you just coming from your own house,

having all those brothers and sisters big cheering section for you,


You’re probably the most popular guy on the team,


I’m telling you anytime I’m in the game,

you can hear them from a mile away,



that’s what keeps you going when you’re,

when you’re in the middle of nowhere,


you just hear the word Alex,

dude that keeps you motivated.

That’s so cool.

So Alex,

uh you told me when we were uh scheduling this call the other day about a time that Liquid really came through for you.


uh this is actually the second time that we’ll talk about this in this call.

That Liquid came through for you because you already told us about when your brother was coming at landing at the airport.

Uh Liquid came through for you there and got you to the airport for that reunion.

Uh But there was a little bit of inclement weather involved in a story that you told me uh where liquid really pulled through for you.

Can you talk me through that story?


these guys,

um actually I realized these guys are not just uh regular fellows in the office,

they’re very,

very knowledge,

very nice people,

very educated anytime they see weather coming,

that’s what I took a load across.

Uh a town called uh Floyd uh Iowa.

It’s in the middle of um basically highway 20 going uh east and then you’re picking up yourself uh 35 a little bit and jumping on the little highway.

I was delivering to Minnesota,

a customer and coming back and actually come across uh another a good thing with a liquid trucking is a shop and,

and for,

and uh mechanics on duty that work there.


my light was uh not working on that time.

Brake light special on the back.

So when I pull into the truck stop,

I exactly park the rig right in the storm.

When I saw the message,

I pick it up the phone and I saw the message,

the angle and speed the tornado warning tornado coming through the town.

So I moved my rig,

uh pull my rig actually away from the,

a little curb.

The other guy was parked and I parked the vehicle and uh here you go on the full mode after this message,

after I safely park,

I was talking to a mechanic.

He goes,

I’m not gonna let you go until we resolve the issue in the morning.

So these guys are so knowledge inefficient to look,


weather wise,

inform us and there is,


absolutely nothing could have stopped this storm to roll over my truck and trailer.

So I was in a row and I seen it in life how it was a red Volvo and red beautiful truck,

uh roll over picked up by wind and uh we jumped off.

It was horrible.

Uh Time and we jumped off,

uh grabbed the jacket and it’s still blowing it.

It’s crazy.

Uh hotshot and doctor the jack knife himself to save his situation because that’s the only way you can get away from blowing over and jack knife your truck.

So we jumped off.

We start rescue the driver.

Uh He was fine and doctor to be safe.

Uh and good and sound on the in the truck stop uh later,

but his rig totally,

it was on his side.

And uh you can see in the story,

uh ambulance and a fire truck actually show up first.

So it was total,

I think four or five trucks in that time was blowing over when that message uh appear it was actually lifesaver uh safe situation for me because I,

I could have been on that time in the s same exactly spot where the trucker got blown over.

So I moved,

my rig mechanic was standing by.

These guys are,

are incredible and I thank for every moment because we’re here making the deliveries.

They make sure we’re safe where we operate on these,


highways and weather wise situations.

So that’s an amazing story.

And you sent me some pictures too,

Alex of that truck sitting on its side and it’s just mind-blowing when you think about the force behind a tornado that can flip a loaded semi truck on its side like that.



you guys,

you had pictures of guys even standing on top of it,

which in essence,

was standing on the door,


trying to help this driver out.

So that’s crazy.

But I’m sure the driver felt very lucky that there were so many people there to jump into action and help him and,


hats off to your guys back at the,


terminal that kept you or that told you where that storm was going so you could get your truck moved.

Um Junior,

it makes me want to ask you a question.

Are you ever worried about dad when he’s out on the road?

This is,

this can be kind of a,

a tumultuous job.

A lot of things can go wrong.


do you,

do you have faith in your dad as a driver or do you worry about him from time to time out there?



it’s ki it’s both,

you know,

like I ha I know he’s a,

he’s a,

he’s super experienced.

I’ve been on the road with him a lot of times.

I know he’s super experienced,

he can do it,

but there’s sometimes where you’re just worried,

you know,

cause if anything can happen on the road,

you can’t predict it.

You can’t,


you can’t ever know what’s gonna happen on the road.


it’s uh it’s always a surprise.

Has he been passing down some of his safety training to you as you start to move towards the age of getting a driver’s license?

Oh yeah.

Oh yeah.

Now I feel better,

you know,

like driving in the snow and stuff like that cause I get,

I I,

he gives me all this knowledge and stuff that’s like I never even knew before.

And now now that I know that you can do like you can save any situation.


That’s great advice,




I’m glad to hear that you’re passing that all down.

I also heard that you guys went on a little vacation to Panama City recently and Alex,

you’ve been sending me a ton of pictures of this,


Talk me through that,

that journey man down to Panama City,


A little bit of a tropical vacation.

What did you guys get into down there?

It was actually uh the first year of uh liquid trucking,

first year requesting uh this uh 10 days vacation I took a Friday and through the whole week uh with a friend of mine,

we split,

the little vacation is cheaper for us.

Whole family got involved except 11 dot Elizabeth was busy at that time,

but we made it and um it was rainy in the evening.

We were um be able to still go to the ocean and swim.

And we decided first time in our life,

uh moment is deciding uh to get on a big old ship.

Gather together like 2030 people have got all the way in the open ocean and throw a bait and catching this uh beautiful fish and all kinds.

I can’t even remember the names and everything.

It was so exciting moment.

Our group actually beat everybody.

We got three big old bundles together worth of uh fish and uh i it was awesome experience.

Uh You kinda rock it on the end of the boat.

You gotta hang on yourself because,

and one guy actually got bigger one.

We got to the point that we were changing spots.

We got a big fish,

uh actually,

uh underneath the boat and he was pulling off and actually one of them shark.

Uh As usual,

she uh she feels the blood and she grabbed the half of the fish off.

So we got about half a big old fish uh on the board.

That’s crazy.

And you were,

and you,

you guys knew that that was going on.

Was there any like uh fear or anything that were free at that point?

I mean,

there’s a big shark under the boat.


it was just a tremendous experience because what it is we were just inviting a shark at the long,

at the beginning with,

uh with the story because all 40 people throwing bait and with uh a little bit of blood and smell.

So she was traced down all the way through the ocean.

So next time when I go fishing,

you better go private because,



you can get away from this shock situation so you can go to the really nice fish.


I guess it’s a little bit,


more expensive,

probably $500 for the boat.

But we end up paying like 350 bucks for a couple of people.

So it wasn’t.




had you ever been on,


any kind of tropical vacation like that before or,

or anything like that?



It was the first time I never,

never been on a boat like that in my life.

It was crazy.

I’ve been fishing before.


but not like this.

It like usually when you fish,

you cast it out and you wait or whatever,

you reel it in slowly here,

you drop it down,

wait till it hits the bottom and you reel up a fish right away.


that boat was crazy too.

Then the right day I felt so sick.

Nothing like driving in a truck.

Get a little seasick.

Did you?

I did too,


I’ve been out on one of those boats before.

A lot smaller than the one that you guys were on.

But out in the middle of open water fishing like that.

And I was so sick.

Uh I actually spent the first like 2.5 hours of the fishing expedition sleeping under the cabin because I was so sick.

So I right there too.

Was it?


because I was about your age,

I was about 14 when I went out on that.


I was,

I was off the Pacific Ocean there and I couldn’t believe it,


I had on the seasick patch and everything,

but I had never felt worse in my life.

It was very,

very uncomfortable.


And you can’t make it stop.

That’s the worst part.

And I couldn’t,

I didn’t come prepared.

I didn’t bring any seasick things.

And I was like,


it was like,

I gotta get used to it,

you know.



And you did finally get used to it and,

and ended up catching some fish.

It sounds like good.



what was,


aside from the fishing junior,

what was your favorite part of that trip down to Panama City?

I think there’s,

they just the time we spent with the family and to get to know each other better.

And also,

like we went on a,



like we rented boats ourselves,

going out with people,

we rented two boats ourselves and went and explored the island in the whole,


basically Florida.

We stopped on an island and went,

like grabbing crab and stuff like that.

It was,

it was nice to spend time,

you know,

swim a little.


that’s amazing.



that sounds like one heck of a trip that you were able to organize and,


it sounds like you brought quite the crew down there with you.


you know,

the more the merrier big vacations like that are always fun when you get a lot of your loved ones together.


That’s exactly.

We’re uh we’re split in the house.

It was uh right by the beach.

So I’d be able to actually wanna make a beautiful picture and uh donate it to Liquid Trucking for the memory.

Uh They can have it,

uh me and the bicycle on the middle of the ocean first year.

And uh it’s all because those guys line up everything and they give you a little bit of vacation uh uh time and uh and,

and money wise.

So it was um been uh grateful experience and it’s all because uh a Liquid Trucking uh been involved in it and it was a lifetime experience.

So how do you see the future shaping up for you,

Alex with your uh career with Liquid Trucking?

Is this a place you’re gonna stick around for as long as they’ll have you.



It’s a very knowledge,


very safe people out there.

They’re not gonna have you break a rule.

They do.

Everything is possible to make sure you get the one piece,


back to your family and I didn’t have a contract with him.


they promised me to get me back home every weekend.

That’s what they end up to be doing ee every time Saturday it’s in between,


2 p.m. or 3 p.m. I’m already home so that no other company has treated us and my dad did good as,

as so far.


they keep him out there on the road longer than he’s supposed to be.

And you don’t get to spend as much time with him.



And it’s like they gave him jobs and they,

they make sure he’s safe.

They make sure he’s treated well.

You know,

I like that.


sure those other companies,

they don’t,

they don’t add up to liquid and,

and you guys aren’t the first people to tell me that.


I will say because Junior,

you’re the first family member I’ve had,

you are the first family member to attest to that.

But I got a lot of drivers on this show that come on and tell me that liquid takes care of them.

They’re a family oriented company.

They want you to get to spend time with your family.



you know,

these other,

these other companies out there,


they can really look at you like you’re a number rather than a person,

can’t they?


One of them,


excitement I have is a share in the future,



If it would be a one like this,

it might be,


that will be live,


on the youtube or something.

I wanna share some experience on the road,

healthy food for the truck drivers that go every day and they actually will save,


a lot of money for truck drivers to prepare the meal home and,


take it on the road.

All you have to do just warm up and you have a fresh and delicious salad in the truck and you can eat healthy except,


go on the truck stop.

Sometimes we’ll get busy and,


we grab whatever we can,

but it’s a lot better to,

to get yourself healthy,

healthy eating on the road.

That’s one of the things I wanna share with,


liquid drivers and whoever’s listening out there.


for sure.

And actually,


good news on that front.

I’ve already spoken with Jason about that.

We’ve got that episode planned out for the future.


so we will have you come back on and,


share some of your tips with the other drivers out there because I’m always,



I’m always excited to hear about the different meal options that you guys get into out there,

you know,


once on a different podcast.


I had a lady,


tell us a story about how she cooked an entire Thanksgiving dinner in her cab while she was rolling and then she stopped and was sharing it with other drivers at a truck stop.

I mean,

does it get any better than that?

That’s awesome.


I have,

I have,

I actually eat so a great deal of my dad.


he cooks at a truck.

We have like a little crock pot,

a little coffee machine maker and then it just smells good every morning in that truck.


it’s different food.

But you make what,

what you make stuff with what you got,

you know.


What’s your favorite thing that your dad’s made you while you’ve been in the cab with him?

I think it’s either his chicken.

He makes some good steak.

But I think the f my favorite favorite one is his soup that he makes with beef.




put me down on the,

put me down on the order for one of each,


Because that all sounds we got um uh if I didn’t interrupt the story,

we got uh a special,

it’s called barley beef.

Barley soup.

It’s really easy to make,

doesn’t require too many ingredients,

but it is so delicious and I have to drive careful because if I spill,

I spill my lunch.

So I have to,


I’m sometimes back there holding it,

you know,

that’s awesome.



Alex Junior,

it’s been an absolute pleasure to have you guys both on here today.

I know Alex,

we’re gonna get you back on later on to talk about some of the meals that you make on the road and share some,


some tips with,


the other liquid drivers.

Alex Junior.

I’m not sure when we’ll get to talk to you again,

my friend.




good luck out there on the football field next season.

I should ask.

Do you have any other sports coming up that you’re playing?


Are you a sprinter?




high jump,

high jump.

All right.



good luck to you out there,


with the track and field man.



thank you so much for being here.


I could keep you all day just to keep you out of the rest of the day at school.

But I’ll let you go ahead and get back in there and take care of what you need to.


Thank you.

Thanks for being here.


Junior and Alex Shev Chuck Driver for Liquid.

Thank you for bringing on your son.

Thank you for sharing your story with us and,


all of the great things that we talked about today.

We really appreciate your time,


I’m glad we got you on here.

I thought we were gonna have to wait a lot longer to get you on this podcast.

So I’m really excited.

It worked out as early as it did.



I’m excited too and,


thank you for,


getting me on the podcast.

It’s uh unusual.

I will try to wait for all the guys to come in first and share the stories and everything.

I guess they,


the other drivers fired me up and here I am and thank you so much for being here.


of course,

we will talk to you guys again soon.

Stay safe out there.

All right,


All right.

Thank you,

Liquid Trucking.

That wraps up another episode of your very own brand shiny new podcast.


it might not be new anymore.

We’re 12 episodes into this thing and we appreciate everybody that stopped by today to help us out.

Uh Dave Blotzer and Bo Hanky,

great conversation with them and uh always love the little cameo Cole Brown there at the end.

Uh He’s always welcome.

And then we had an awesome conversation,

a kind of touching and just heartwarming.

Feel good conversation with Liquid Driver,

Alex Shev,

Chuck and Alex Junior.

Uh You know,


I look if you want me to uh really kind of dish on how I feel about some things.

I was ok in school as a kid,

I just didn’t really like it.

I didn’t have time for it.

I wanted to go do other things that I was interested in.

So it was kind of cool to get to pull Alex Junior out of class for a little bit and,

and know that all the rest of those kids are in there listening to another droning on lecture from their teacher.


Alex Junior is off in his own room locked in there somewhere doing a podcast with dad.

That sounds pretty cool.

If you’re a guy like me that just absolutely fell in love with broadcasting at a very young age.

So I really appreciate Alex Shevchuk.

Uh making that possible for us and Alex Junior for taking time away from his studies to jump on here with us and record a podcast episode.

That’s gonna do it for us today.

Don’t forget to click that subscribe button and a reminder from the top of the show head on over to Liquid trucking.com and click the learn more button under the podcast advertisement.

That’s where you can get in touch with me.

Check out all the episodes and find all the places that you can find set episodes.

I’m out of here.

Stay safe out there.

We’ll see you next week.


Thanks for tuning in and being the gold standard of drivers on the road.

Be sure to like and subscribe to the channel and tune in next week for another episode of the Liquid Trucking Podcast.